News

Southern Innovations was proud to receive the Supplier of the Year Award at the 2016 Master Builders and Cbus Excellence in Building Awards held at the National Convention and Exhibition Centre on Friday 24 June. Recognised for our solid reputation for customer service and a dedicated team that ensures we deliver on every promise, Southern Innovations has consistently presented the Canberra community with the latest trends in bathroom and kitchens from leading manufacturers in Europe and Australia.

Over the last forty years our loyal customers have come to know that we will go out of our way to provide the best customer service we can. Sometimes we let them down. But when we do, they know we’ll go out of our way to fix the problem and fix it quickly. Our customers have also come to expect a broad range of products at the right price. Through our buying group, Plumbing Plus, we’re able to source plumbing, bathroom and kitchen products at competitive prices.  What’s more, we search the world for new and innovative ideas to stay ahead of the competition. In the last year alone, we have introduced new tapwaresanitaryware and vanities to our range.  All exciting products at great prices.

Each year, the competition in our industry gets bigger and more brutal. But we are fiercely independent and local. In all the markets we operate, we’re well known by our customers.  We engage with them on issues affecting them.  We contribute to their charities and their sporting teams, and we’re happy to do it.  It’s not something we gloat about, but our company provides tens of thousands of dollars each year to causes such as cancer research, the Red Cross, the Smith Family, SIDS and Kids, and youth homelessness. 

And all of this could not happen without a dedicated team of quality staff.  To work for us, staff have to feel part of what we call the “Southern culture”. They must like their work. They must have happy personalities. And most important, they must be dedicated to looking after their customers.

We are proud to be the Supplier of the Year to Canberra’s building industry and we’re honoured to have the support of our customers.