Testimonials

When customers purchase from Southern Innovations, they can have confidence that the products meet all Australian plumbing and other regulatory standards, and come with full manufacturer warranties. This surety stands behind the high customer service standards we demand of our staff and the ethical manner in which we conduct our business. That’s why our customers are happy to provide positive testimonials on our performance.

What some of our customers have to say

I would like to pass on my thanks for the excellent service I received from your staff at Southern Innovations. Nothing was too much trouble, service was prompt and courteous, and the drivers who delivered the goods were also helpful and polite. All in all a very good customer service experience from your companies. I will definitely recommend to my friends.

Judi Farrell
Kaleen
20 August 2011

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I would like to say thank you to Lauren (Sales Consultant), the young lady who assisted me; she is a great ambassador to your company. She was patient and always looking for the right solutions.

I come to Southern Innovations first whenever I need something bathroom related and I do not feel the need to shop around at other places. I go back to Southern Innovations simply because I receive great service from the whole team; and always a smile, no matter how busy they are.

Everlyn King
Goulburn
12 September 2011

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I have recently had an extension and renovations during which your business was recommended to me for my taps, laundry and bathroom items.
All of the products were delivered and installed and I am very happy with how they look and I have received many compliments from friends and neighbours.

I wanted particularly to extend my thanks to Luke Thomson (Design/Sales Consultant) at the Fyshwick store. Luke was very patient and helpful and his knowledge of the products was especially impressive. He was very skilled at recommending the best products for the "look" that I was trying to achieve in the wet areas of my house.

Deborah Schultz
ACT
14 September 2011